Workshops Terms & Conditions

Registration & Payment

Payment of workshop fees are due at the time of registration through Eventbrite. If you prefer to pay by cheque, please contact us at info@plangenie.com

Confirmation of Registration

A confirmation of registration will be emailed to the registrant together with details regarding your Plan Genie software licence and instructions on how to open your own Plan Genie account.

If you do not receive your confirmation prior to the course date, please contact us at info@plangenie.com.

Workshop Venues & Dates

Workshop venues and dates are subject to change: you will be notified when changes occur.

Registration Cancellations & Refunds

All cancellations must be received in writing. Telephone notifications will not be accepted. Cancellations received at least 10 calendar days prior to the workshop date will result in a full refund.

Cancellations received less than 10 calendar days will result in a full credit for a workshop at a later date.

Registrants who do not show up for a workshop, and who do not notify Plan Genie in writing will be assessed the full cost of the workshop. There will be no refunds or credits in this case. Registrants will retain access to their 1-year Plan Genie software licence.

Substitution of attendees is permitted at any time.

Satisfaction guarantee: participants that have completed the workshop but feel that the Plan Genie program does not provide the expected benefits will receive a refund of the licence fee when contacting the organizer within 2 business days after he workshop.

Workshop Cancellations by the organizer

The organizer may have to postpone or cancel workshops due to insufficient enrolment or other circumstances, in which case our liability will be limited to a refund of the registration fee. Registrants will be notified by email prior to the workshop date if a workshop is cancelled. Interested parties are urged to register early to ensure adequate enrolment.

Workshop Leader Substitution

In the event of unforeseen scheduling issues, we reserve the right to substitute a fully qualified speaker who is not listed in the course description.

Refreshments

Unless otherwise stated, refreshments will be provided prior to the workshop and during a coffee break.

Audio/Video Recording & Photography

The organizer may occasionally make audio/video recordings or take pictures at workshops. Recordings and images may be used for future workshop material, or posted on social media and the organizer’s website. If you have any concerns, please let us know during the workshop.